At IntegraNet Health, we believe it is essential that our providers and staff have a solid understanding of our contracted health plans as well as our established quality and performance measures. Within 30 days of successful completion of provider credentialing and approval to participate in our network, our provider relations department conducts an on-site orientation for providers and their staff. This training covers all provider manuals for each health plan, policies and procedures, software integration and pay for performance criteria.
A provider relations representative is assigned to each participating provider based on geographic location. As a follow-up to the initial orientation session, the assigned provider relations representative regularly contacts each provider and staff to act as a liaison between the provider and IntegraNet Health’s contracted health plans.
IntegraNet Health’s provider relations representatives are available to assist you with:
If you are already an IntegraNet Health member but are not sure who your Representative is, please reference the list below:
| Andrea Tracy Spence Senior Provider Relations Representative — North, Northeast and Northwest Houston Direct Phone: 832-320-3961 Direct Fax: 832-320-3971 |
San Antonio Margaret Matamoros |
Tracy Pennington Senior Provider Relations Representative — Southwest, South (Brazoria), San Antonio Direct Phone: 281-591-5278 Direct Fax: 832-456-2604 |
|
Dallas Margaret Kevin Stevenson
|
Julia Dailey Senior Provider Relations Representative Direct Phone: 469-322-8234 |
If you are not yet an IntegraNet Health member but are interested in joining the IntegraNet Health system, please contact us for more details.