To File a Claims, Click here
For Information on how to file a claims, EFT and reconsiderations, Click here
For Authorizations Please Click here or Call 281-591-5289
For information on how to submit an Authorization, Please Click here or Call 281-591-5289
For Case Management Referral Click here

Prior Authorization Lookup Tool for Amerivantage/Amerigroup and SCAN Health.



Authorization request may be submitted to the new platform with the same link


Information about the Utilization Management Process

Providers can contact the Clinical Review staff at (281) 591-5289 or (888) 292-1923, during normal business hours, Monday-Friday, 8:00 a.m. to 5:00 p.m., Central Time to discuss specific Utilization requirements/procedures or the UM process. Calls are answered in the order in which they are received by a non-clinical operator and routed appropriately.