To download a copy of Utilization Management Portal FAQ, click here.
Needed information to register:
Email registration response within 24 hours
Note: For optimal experience use Google Chrome. It is also recommended to clear the cache on a regular basis (browsing history). We understand there may be extenuating circumstances where electronic submission may not be possible. If your system does not allow for online submission, please contact our office.
How To Submit & Check Status of an Authorization Request
|Fax||Electronic - Portal||Turn Around Times|
|(281) 405-3431||Provider Portal||Standard - up to 14 days
Urgent - up to 72 hours
|Prior Auth Form||Note: Portal submission is the preferred method of submission when requesting prior authorization.||Add 72 hours to turn around time for request submitted by fax for the standard request|
|How to Check Status of an Authorization User Guide|
|Utilization Management Services: (281) 591-5289
Problems with the Portal, submit a web-ticket (not for authorization request)
|For Amerigroup & SCAN Health, Prior Authorization tool can be used to determine authorization requirements
**This tool is NOT a guarantee of coverage**