Scan Health

remove Claims Appeals

Provider Portal

For IntegraNet Claims.

SCAN HEALTH
Claim payment for Medicare Advantage members:
  • Use Availity Provider Portal to verify eligibility and claims payor: https://www.availity.com
  • Questions regarding the members Benefits Package contact Scan Health: 877-778-7226
  • Verify provider network status with IntegraNet visit our Provider Directory on our website
  • Timely filing for In-Network providers: 95 days from date of service
CLAIMS PORTAL
  • Submit claims electronically
  • Check the status of an existing claim
  • Download EOP's and/or 835 remittances
  • Check Eligibility
  • Available to Network and Non-Network providers
Self-Register: https://visibiledi.com/integranet/Account/Register
Additional claims information - including the Enrollment Packet: https://www.integranethealth.com/
PAPER CLAIMS
  • Original, red and white CMS-1500 or CMS 1450 with black machine printed text
  • Attachments must be on 8.5"x11" paper accompanied by valid claim form
  • No photocopies or altered claims will be accepted
HOW TO SUBMIT A NEW CLAIM, CORRECTED CLAIM, OR RESUBMIT A CLAIM
Paper Claim Electronic Claim Payor ID
IntegraNet Health
Claims Department
P.O. Box 1226
Roseburg, OR 97470-4965
Provider Portal
https://visibiledi.com/integranet/Account/Register
Payor ID = ISCN
*Contact your clearing house directly for variations of this payor ID
Claims Processing Department Customer Service: (541)-464-6296 or 855-535-1904
Problems with Provider Portal submit a web-ticket (not for claim submissions):
Provider portal & Appeal Status form
DO NOT SUBMIT PAPER/ELECTRONIC CLAIMS TO APPEAL AND RECONSIDERATIONS THESE WILL NO BE PROCESSED FOR PAYMENT
Appeals and Reconsiderations (also see Appeals FAQ): Fax (832) 320-7221
PRIOR AUTHORIZATION
Providers are solely responsible for and are strongly encouraged to verify authorization requirements prior to rendering service. All questions regarding prior authorizations call: Utilization Management: 281-591-5289.