Scan Health
SCAN HEALTH
Claim payment for Medicare Advantage members:
- Use Availity Provider Portal to verify eligibility and claims payor: https://www.availity.com
- Questions regarding the members Benefits Package contact Scan Health: 877-778-7226
- Verify provider network status with IntegraNet visit our Provider Directory on our website
- Timely filing for In-Network providers: 95 days from date of service
CLAIMS PORTAL
- Submit claims electronically
- Check the status of an existing claim
- Download EOP's and/or 835 remittances
- Check Eligibility
- Available to Network and Non-Network providers
Self-Register: https://visibiledi.com/integranet/Account/Register
Additional claims information - including the Enrollment Packet: https://www.integranethealth.com/
Additional claims information - including the Enrollment Packet: https://www.integranethealth.com/
PAPER CLAIMS
- Original, red and white CMS-1500 or CMS 1450 with black machine printed text
- Attachments must be on 8.5"x11" paper accompanied by valid claim form
- No photocopies or altered claims will be accepted
| HOW TO SUBMIT A NEW CLAIM, CORRECTED CLAIM, OR RESUBMIT A CLAIM | ||
|---|---|---|
| Paper Claim | Electronic Claim | Payor ID |
| IntegraNet Health Claims Department P.O. Box 1226 Roseburg, OR 97470-4965 |
Provider Portal https://visibiledi.com/integranet/Account/Register |
Payor ID = ISCN *Contact your clearing house directly for variations of this payor ID |
Claims Processing Department Customer Service: (541)-464-6296 or 855-535-1904 Problems with Provider Portal submit a web-ticket (not for claim submissions):
Provider portal & Appeal Status form
|
DO NOT SUBMIT PAPER/ELECTRONIC CLAIMS TO APPEAL AND RECONSIDERATIONS THESE WILL NO BE PROCESSED FOR PAYMENT Appeals and Reconsiderations (also see Appeals FAQ): Fax (832) 320-7221 |
PRIOR AUTHORIZATION
Providers are solely responsible for and are strongly encouraged to verify authorization requirements prior to rendering service. All questions regarding prior authorizations call:
Utilization Management: 281-591-5289.