New Claims System Update

Provider Manual
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13 COMPLIANCE AND ETHICS

13.6 Americans With Disabilities Act Requirements

IntegraNet policies and procedures are designed to promote compliance with the ADA. Providers are required to take actions to remove an existing barrier and/or to accommodate the needs of members who are qualified individuals with a disability. This action plan includes the following:

  • Access to an examination room that accommodates a wheelchair
  • Access to a lavatory that accommodates a wheelchair
  • Elevator or accessible ramp into facilities
  • Handicap parking clearly marked unless there is street side parking
  • Street-level access