New Claims System Update

Provider Manual
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17 MEMBER RIGHTS AND RESPONSIBILITIES

17 Member Rights and Responsibilities

Providers are required to adhere to CMS and IntegraNet requirements concerning issuing letters and notices. IntegraNet members have the right to timely quality care and treatment with dignity and respect. Each member should receive a copy of the Explanation of Coverage from the health plan which outlines the member’s rights and responsibilities. Providers must respect the rights of all IntegraNet members.

Please refer to the Amerigroup Provider Manual on their website at https://providers.Amerigroup.com for a list of the members rights and responsibilities.