Provider Manual
18 MEMBER MANAGEMENT SUPPORT
18.1 Health Promotion
Health plans develop or purchase educational materials and disseminated to members. Health education classes are coordinated with community organizations and network providers.
IntegraNet’s Population Outreach Department utilizes Texas State Certified Community Health Workers (CHWs) to engage patients in their health care using community resources and health plan educational material.
The CHWs also visit patients in their homes to offer one-on-one assistance.