New Claims System Update

Provider Manual
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3 CONTACT INFORMATION

3.4 IntegraNet Self-Service Website and the Provider Inquiry Line

IntegraNet provides access to 3 portals, that contains a full complement of online provider resources. The websites feature online inquiry tools to reduce unnecessary telephone calls by enabling easy access to the following resources:

Online support services, www.inetDr.com:

  • New user registration and activation, login help, and username and password reset
  • Provider panel reports
  • Online daily PCP quality reports
    • Hospital/inpatient admission, transfer and discharge reports
    • HEDIS measures

Online resources, https://IntegraNetHealth.com
Forms to update provider demographics and information such as tax ID or group affiliation changes

  • Interactive look-up tools and reference materials, such as:
    • Provider/referral directories
    • Precertification lookup tool
    • Claims status/submission tool
    • Reimbursement policies
    • Provider manuals and quick reference cards (provider manuals are available two ways, via the provider website or through your local Provider Relations representative)

    Claims portal, www.InetClaims.com:

    • Online Claims status
    • EOPs