New Claims System Update

Provider Manual
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5 ROLES AND RESPONSIBILITIES

5.3 The Specialist Role

A specialist is any licensed provider (as defined by Medicare) providing specialty medical services to members. A PCP may refer a member to a specialist when medically necessary. Specialists must obtain authorization from IntegraNet before performing certain procedures or when referring members to noncontracted providers. Please refer to the Summary of Benefits or EOC documents for each health plan for those procedures requiring precertification. You can review precertification requirements online at www.InetDr.com or the health plan’s website.

After performing the initial consultation with a member, a specialist should:

  • Communicate the member’s condition and recommendations for treatment or follow-up care with the PCP.
  • Send the PCP the consultation report, including medical findings, test results, assessment, treatment plan and any       other pertinent information.
  • If the specialist needs to refer a member to another provider, the referral should be to another IntegraNet provider. Any referral to a nonparticipating provider will require precertification from IntegraNet. Please refer to Provider Obligations — Precertification.